Contact

Get in Touch with Guidenim

At Guidenim, your satisfaction is our top priority. Whether you have a question about our unique graphic designs, need assistance with an order, or just want to share some feedback, we are here to help!

Our dedicated support team strives to respond to all inquiries within 24 hours (Monday through Saturday).

1. Customer Support Information

If you have questions regarding your order, shipping, or our products, feel free to reach out through any of the channels below:

• Email: support@guidenim.com

  (For the fastest response, please include your Order Number in the subject line).

• Phone: +1 931 225 7433

• Business Address: 3418 170TH Street Ct E, Tacoma, WA 98446, United States.

2. Operating Hours

Our team is available to assist you during the following hours:

• Monday – Saturday: 8:00 AM – 7:00 PM (PST)

• Sunday: Closed (But you can still email us, and we’ll get back to you first thing Monday!)

3. Quick Links for Fast Help

Before reaching out, you might find an immediate answer in our helpful resources:

• [Order Tracking] – Check the real-time status of your package.

• [FAQs] – Find answers to common questions about sizing, materials, and shipping.

• [Return Policy] – Learn about our 30-day hassle-free return process.

4. Frequently Asked Questions (Quick Fix)

When will my order ship? Since we operate on a Print-on-Demand model, please allow 3-5 business days for production before your order is shipped.

Can I change my shipping address? You can change your shipping address within 12 hours of placing your order. Please email us immediately with the subject “URGENT ADDRESS CHANGE”.

Do you ship internationally? Yes! We bring our creative designs to customers all over the world. Shipping times and costs will vary depending on your location.

Thank you for choosing Guidenim – where your style meets our creativity!