Guidenim | Payment Processing and Refund Security Guidelines
At Guidenim, a brand of RODRIGUEZ DONALD CONNOR ENTERPRISES LLC, we offer a secure and efficient payment system. We currently accept all major credit cards (such as Visa and Mastercard) and popular digital payment options like PayPal and Stripe. Full payment must be successfully authorized before any order can be processed and prepared for shipment from our facility (3418 170TH Street Ct E, Tacoma, Wa 98446, United States).
The Payment Authorization Process
- Authorization Check: Upon submission of your order on guidenim.com, a standard authorization pre-check is performed on your selected payment method to ensure sufficient funds are available for the total order value.
- Order Commitment: Since many of our items may involve production or customization, the process of manufacturing or fulfillment commences immediately only after successful payment confirmation.
- Final Charge: Your card or payment account will be fully charged once the authorization is approved. The charged amount represents the full commitment for the items listed in the subsequent shipping confirmation email.
To finalize your transaction, select either the “Proceed to Checkout” or the relevant third-party button (e.g., PayPal Checkout) on our site. You will be securely directed to the chosen payment processor where your information will be handled.
Refund Procedure
Approved refunds will always be processed and issued back to the original payment method used for the purchase. This method applies whether the initial payment was made via PayPal, Stripe, or a credit/debit card. Please refer to our main Return & Exchange Policy for refund timelines.
Data Security Commitment
We ensure the highest level of security for your financial data:
- No Storage: Credit card and sensitive payment details are never stored, processed, or transmitted on Guidenim’s servers.
- Third-Party Processors: All transactions are managed directly by certified and secure third-party payment processors who meet global security standards.
- No Sharing: We confirm that no payment information is ever shared with unauthorized third parties.
For any payment inquiries, please contact us at support@guidenim.com.