Refund Policy

Guidenim | Detailed Refund Processing Guidelines

At Guidenim, a brand of RODRIGUEZ DONALD CONNOR ENTERPRISES LLC, we prioritize your trust through a transparent and fair refund mechanism for all transactions made on guidenim.com.

Refund Authorization and Timeline

A refund is authorized only after the returned merchandise is successfully received at our facility (3418 170TH Street Ct E, Tacoma, Wa 98446, United States) and has undergone a thorough quality inspection to confirm it meets the mandatory return criteria outlined in our policy. Once the inspection is complete and the refund is approved, the processing typically takes up to 10 business days from the date of final approval.

Method of Refund Payment

All approved refund amounts will be exclusively credited back to the original payment method used for the purchase (e.g., the specific credit card, PayPal account, or Stripe method). While Guidenim initiates the transfer immediately upon approval, please allow an additional 3 to 7 business days for your respective bank or financial institution to post the credited amount to your account statement.

Key Refund Financial Conditions

Customers should be fully aware of the following financial stipulations regarding refunds:

• Initial shipping charges paid on the original order are categorically non-refundable.

• In cases where the return is processed due to customer preference (not a fault of Guidenim), the return shipping costs may be calculated and deducted from the final refundable amount.

For all inquiries related to exchanges, credit status, or any other assistance, please contact our support team directly at support@guidenim.com. We are committed to handling your request promptly.